Workday Benefits Consultant

Essential Functions:

• Leads the Benefits workstream throughout the life cycle of projects
• Coordinates, troubleshoots and manages system issues to resolution
• Works with customer and project team to analyze and document issues, recommend solutions, initiate corrective actions, follow up on issues resolution and inform customer of status.
• Responsible for adhering to the current project management methodology while influencing best practices, process improvements and procedures
• Interfaces with the customer to understand their overall objectives and requirements

Job Requirements:

• 2-4 years of Workday Benefits experience
• 2-5 years of industry knowledge in Benefits Administration or Human Resource Management with an understanding of benefit concepts such as plan designs, Cobra, Evidence of Insurability, and age reduction rules.
• Functional experience as a Benefit Administrator, Cobra Administrator or HRIS/Benefits Analyst
• Demonstrated customer-facing skills and the understanding and ability to translate business requirements into technical specifications
• Experience in timeline management, issue tracking and configuration execution
• Possess intermediate/advanced level Excel skills

Education & Preferred Skills:

• Bachelor’s degree or equivalent combination of education and experience (MIS, CS, HR, HRIS)
• Organized and detail-oriented
• Clear written and oral communication skills
• Ability to leverage appropriate resources to research and resolve issues
• Deliver consistent and reliable work
• Proficient in MS Office Suite especially Microsoft Excel
• Passion for customer service
• Partner certified preferred